Term & Conditions
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We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.excelestore.com.bd or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.excelestore.com.bd and its licencors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Delivery
01. Product will be delivered within 24 hours in all divisional city of Bangladesh once confirmed by customer.
02. In case of product Shortage, Color Shortage.
03. Outbreak of COVID-19 if any area or building fall under Lockdown product may delivered delayed or canceled.
04. Customer will have to pay additional amount for NMC & Care Pack services purchase which is available with purchased product.
05. Without Handset purchase, other service is Not applicable to purchase individually like-NMC, Care Pack etc.
06. Samsung will not be liable for delivery in case of order cancel by customer/wrong address/ switched off of contact no. or any type of natural disaster or government obligations.
07. In case of wrong address, product delivery might be delayed/cancelled.
08. If Box open by customer/instruction by customer to delivery person then Product cannot be returned.
09. To avail consumer offer, customer need to follow delivery persons instruction & get confirm before paying final amount, after that no complain will be considered.
10. This home delivery facility is for limited time period only.
11. Samsung & Excel Telecom (National Distributor of Samsung) have the right to withdraw these facilities without any prior of notice.
Pre-order Terms for SAMSUNG Galaxy Z Fold3 & Z Flip3 5G
1. The pre-order offers of SAMSUNG Galaxy Z Fold3 & Z Flip3 is available for all customers who do a pre-order of Galaxy Z Fold3 & Z Flip3 (“Device”) during the period 1st Sep to 21st Sep’21. Galaxy Z Fold3 is introduced at a Price of Taka 1,84,999/- & Z Flip3 at a price of Taka 1,09,999/- inclusive of all taxes.
2. A customer can pre-order the Device at https://excelestore.com.bd/category/preorder-foldable
3. Every customer who pre-orders the Device (Z Fold3) on the above-mentioned portal will be eligible for Cover with S Pen or a Galaxy Buds Pro or both of these gifts during pre-order time based on random selection via prebook portal or SMS system.
4. Every customer who pre-orders the Device (Z Flip3) on the above-mentioned portal will be eligible for BDT 10,000 /- Cashback or a Galaxy Buds Pro during pre-order time based on random selection via prebook portal or SMS system
5. Please note that this order shall be treated as a tentative order only. In order to confirm his/her pre-order the customer will be required to deposit, within 72 hours of the online order, a sum of Taka 25,000/ for Z Fold3 & 20,000/ for Z Flip3. The delivery schedule will be communicated after booking confirmation.
6. This promotional pre-order offer is for limited quantity. A customer who has done the tentative pre-order but fails to deposit the amount of Taka 25,000/ & Taka 20,000/, will not be eligible for this offer. This amount is non-refundable. No claims shall be entertained in this regard.
7. The payment can be made either online or POS/Cash by visiting our Head office " Tower Alamgir, House - 11/B, Road - 55, Block - N.W (F), Gulshan - 2, Dhaka ".
8. Customers will receive a SMS when the device is ready for delivery. Customers are required to save and show the SMS to retails while picking up the phone.
9. Customers can also avail the interest free EMI facility for making the payment of the remaining amount at the time of delivery. Pre-order customers will be eligible for 18 months EMI. Credit card holders of Selected Banks (City Bank & SCB) will be eligible for 24 Months EMI.
10. City Bank Amex card holders will be eligible for 5,000/ Taka cashback upon availing EMI for Z Fold3 only.
11. SCB Card holders will also be eligible for 5,000/ Taka cashback for both Z Fold3 & Z Flip3 upon availing 24 Months EMI.
12. City Bank Amex Card holders get the privileged to redeem MR points worth 10K during Prebooking (As Booking amount or during taking delivery as cashback). To avail this City Bank Amex Card holders must call to City Bank Call center for coupon generation within (1st Sep’21 21st Sep’21). For this coupon redemption in SAMSUNG stores will be in First comes & First serve basis. City Bank holds the sole Authority & Responsibility to cardholder selection & coupon request generation.
13. City Bank Amex Card Holders MR points redemption will be happened from Selected /limited stores only.MR points redemption & payment process done solely by City Bank.
14. To avail SAMSUNG Assured value back offer customers need to registered in Prebook portal by paying 5,000/ Taka during confirming prebook or taking delivery. This offer is not applicable for Z Flip3.
15. SAMSUNG Assured offers maximum 100,000/ resale value to customers on next Fold Upgradation only. This offer will not be applicable for any other device other than Fold.
16. Exchange Bonus additional BDT 10,000 on top old handset value up is for selected Models only & Previous Fold users who wants to upgrade from their previous Fold to Z Fold3 will be eligible for 15,000/ Upgradation Bonus on top of regular resale price. To avail additional exchange value eligible models please visit:https://mygalaxy.fdl.com.bd/offers/offer-exchange.html. By clicking www.swap.com.bd customers will have a indicative exchange value upon profile registration but actual & final price verification will be done after in store inspection from concern person. SAMSUNG Exchange partner SWAP holds sole authority of exchange pricing & evaluation rights.
17. Exchange Bonus 10K will not be applicable if old handset resale value is below 10K after final evaluation (physically in retails).
18. For Old Handset exchange customers need to bring old handset Box (Handset IMEI need to be matched with IMEI sticker on the box)
19. 1 time Screen Replacement is applicable for 1 time only with discounted price. Customers have to pay discounted value for screen replacement within 1 year of receiving device. For that customer have to pay discounted value of total Display cost .In Case Z Fold3 : (24%) – Taka 13,500/- & Z Flip3 (23%) – Taka 8,500/-.
20. The internet bundle offer is being provided by Operators at their sole discretion.
21. Product Delivery will be start from 22nd Sep’21. Prior notifications will be sent to the customers mentioning specific delivery time or any changes in delivery schedule.
22. Please do not forget to bring your Photo ID during collecting your device (SAMUSNG Galaxy Z Fold3 & Z Flip3) also for availing exchange offer bring your national ID its Mandatory.
23. There is no warranty (Replacement or service) for preorder bundle gifts Galaxy Buds Pro & S Pen .
24. All disputes shall be subject to exclusive jurisdiction of courts located at Bangladesh.
25. By Pre ordering SAMSUNG Galaxy Z Fold3 & Z Flip3, Preorder customers have agreed to receive marketing materials from SAMSUNG for further communications & references.
26. Samsung authorized distributors reserves the right to change, amend and/or withdraw the pre-book offer or change any of these terms & conditions anytime without prior notice.